Privacy Policy
Last Updated: January 2, 2026
1. Introduction
This Privacy Policy outlines how DVS Counselling (“we,” “our,” or “us”) collects, uses, and protects personal information obtained through our website https://www.dvscounselling.ca/
We are committed to safeguarding your privacy and complying with British Columbia’s Personal Information Protection Act (PIPA).
2. Information We Collect
We collect only the information necessary to provide our services or respond to inquiries. This may include:
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Contact information: name, email address, and phone number.
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Additional details: any information you choose to include in contact or intake forms.
We do not collect or store payment information through this website.
3. How We Use Your Information
Your personal information is used only for the following purposes:
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To respond to inquiries or requests for counselling services.
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To schedule appointments or consultations.
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To send updates, newsletters, or resources (only if you’ve opted in).
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To improve our website and services.
We will not use your personal information for any other purpose without your consent, unless required by law.
4. How We Protect Your Information
We use appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
However, please note that no method of online transmission is completely secure.
5. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share limited information only:
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With trusted third-party service providers (e.g., email or website hosting) who help us operate our website and are bound by confidentiality agreements.
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When required by law, court order, or professional obligation.
6. Email Communication
If you contact us by email or through our website forms, please be aware that email is not a fully secure form of communication.
Sensitive or confidential information should be shared only in person or through secure, encrypted means.
7. Access and Correction
You have the right to access and correct your personal information held by us.
To make such a request, please contact us at [insert email address].
8. Retention of Information
We retain personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law and professional standards.
9. Links to Other Websites
Our website may contain links to external sites. We are not responsible for the privacy practices or content of other websites.
10. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
DVS Counselling
Email: info@dvscounselling.ca